1. Shipping Charges to be added upon check out:     Orders under $100 - $6.00     Orders over $100 - free shipping 2. Please contact our service department before sending anything in for     repair or replacement. 3. All small parts must:    * be in a padded envelope, all large items must be in a box.    * if not sent in padded envelope and product is lost in transit it will not be       replaced. 4. Customer must pay shipping to repair shop, Christies Products will pay     shipping back to customer. 5. Please allow 2-3 weeks for delivery of replacement items, 6-8 weeks for     repairs. 6. We regret we cannot ship outside the U.S. 7. Please send items to the Northern Facility.

(address available on contact us page.)